Mastering the Mechanics of Online Job Applications

Applying for jobs has become a complex process, because the Internet and email have revolutioned the ways we communicate. In the past, you would mail or hand-deliver your credentials to targeted employers. Now, you’re required to complete online applications and post electronic copies of your résumé and cover letter to company websites and job boards. In theory, technology should make the application process easier; but to many folks, it adds a confusing piece the mix.

You may not know this but some online applications are disguised as “computer literacy” tests. According to a recent article by Jim Pawlak: “Beyond the Three R’s” (Worcester Telegram & Gazette, Money Section, August 30, 2009) “online applications aren’t just ‘applications’ – they are designed as ‘computer literacy’ tests.”  He says that many companies will evaluate candidates on how long they took to accurately and completely finish their applications.      

Follow these tips, to complete applications correctly and quickly, the first time:  

 1) Scan through the application after you register on the site, so you know exactly what information is required.  It’s okay to register first, logout, gather required information, and complete the application later.

 2) Have copies of your résumé and cover letter open on your computer, for quick posting (uploading to the server) or pasting to required sections on the application.

 3) Be sure you have a strong Internet connection to avoid unplanned “timeouts” which could erase your work. Save your work frequently, as you complete each section.   

4) Use correct résumé and cover letter formatting. The requirements for online applications vary for each company, especially when you have to upload your résumé and cover letter. Use these guidelines to translate the format requirements from website instructions:

 * Attach / upload your résumé and cover letterThis means that the only acceptable formats are Microsoft Word or PDF (sorry, WordPerfect or Microsoft Works users). Each company or job board may stipulate limitations about how many kilobytes for MS Word documents or megabytes for PDF documents, so check your document properties before you upload; otherwise your documents will be rejected by the server. When creating PDF documents, don’t use security features; otherwise, your documents can be opened, but not saved.    �
 

* Copy and paste your résumé and cover letter: These instructions provide a box to copy and paste documents. Don’t copy and paste Word documents here, because they’ll be stripped of all formatting.  Instead use a plain text format (with line breaks) so your documents will be visible within the screen frame, instead of having lines wrapping beyond the margins.  

 * Create an online résumé: This means you’ll be copying and pasting sections of your résumé (and/or cover letter) into sections specified by the website.  What you need here is a plain text format (without line breaks). 

Here’s quick tutorial for creating Plain Text résumés:   

If you’ve done everything correctly, you’ll receive a confirmation email to acknowledge that the company received your application. Then, you can either sit tight until hearing back; or you can take the initiative to  find an inside contact to check the status of your application. I’ll vote for the latter because the squeaky wheel usually gets the most attention!  

 ©  2009-2011, The Career Success Coach. All Rights Reserved.

 www.career-success-coach.com

How To Keep Your Resume Updated

 Keeping your resume updated should be a continual career management practice as you change jobs or promote within your company. You never know when a promising career opportunity will unexpectedly fall into your lap, which will require sending a resume to the hiring manager on a moment’s notice. Besides this, in today’s shaky economy, you can’t predict when you may become suddenly unemployed and back into a job search. 

If your resume is several years out-of-date, you’ll be ill-equipped to confidently enter the job market. In crisis mode, you might put together a “quickie” resume that probably won’t sell you to your best advantage. Instead, be prepared by updating your resume while you’re employed or in your early days of a severance package; you’ll have one less thing to worry about when you do need it.

How far back to go? According to most hiring managers, all you need to include is the most recent 10-15 years of work experience. Since it is now October 2011, you need not go back further in your career history than October 1996, give or take a few months. You can either eliminate prior experience or abbreviate it, i.e., describe the positions in short paragraph form at the end of your resume, without listing dates.

 What information to include? List your most recent employer and your current position, including if you’ve been promoted or had a lateral move. Next, put your former employers and positions held in those companies. Include any accomplishments as well as awards, college degrees, certifications, licenses, computer skills and foreign language skills you’ve acquired or industry associations you’ve joined. If you have gaps in your work history, you can incorporate volunteer projects, part-time work, and temp, contract or consulting assignments.  (Download this Resume Update Form, to organize your content.)

How to describe your work-related tasks? If you have company-prepared job descriptions, use these as a basis for résumé content. Or, think of your typical workday from beginning to end and just write freely about your work tasks; then edit accordingly. Otherwise, go to the O*NET, type your job title into the “Occupational Quick Search” box (in the upper right-hand corner); then see what content appears under “Tasks.”

What file formats to use? The most acceptable formats to use are MS Word (.doc or .docx) or an unlocked PDF; this means when you are converting the file to PDF, say “no” to any passwords required for saving or printing the document. You will also need text file versions (.txt), for online postings and applications. (Download my primer for creating text resumes.)

How to store your resume safely? Computers crash and files get lost. I cannot tell you how many clients have emailed me for copies of their resume because of these reasons. Thankfully, I’m a digital pack rat and can usually find their documents stored in my computer or external drives. I strongly advise keeping your documents backed up on a CD or USB drive.

 Having a current resume can be a less daunting process when you keep it updated on a regular basis. Doing so will assure that you’ll be prepared to hit the job market running and be ready for the next career opportunity that comes your way!

© 2011 Joellyn Wittenstein Schwerdlin, The Career Success Coach. All Rights Reserved

Ten Things I Know About Resume Writing

1. Length is relative: Your resume’s length depends on your experience and profession. If you’re a recent college graduate, one page will do. If you’re a seasoned executive, two or more pages are acceptable. Even though electronic resumes aren’t affected by length, some job boards impose word count limits for online postings. 

2. Go “chronological”:This format lists your jobs from present to past. Hiring managers like this format, because it’s easier to understand your career progression. Avoid functional formats – skills and achievements at the top, employers at the end – because hiring managers will have trouble matching your achievements and skills with each employer.

3. Scrap the objective: The overworked objective: “Seeking a challenging position in a progressive organization” is your resume’s ticket to the trash bin. Hiring managers don’t care about what you want. When reviewing a resume, they’re tuning into Channel WIIFM: “What’s in it for me?” All they care about is how you can solve problems for their company.

4. Brand yourself: Replace the objective with a title, which reflects your professional brand. Examples: Benefits Administrator; Java Software Programmer; Not-For-Profit Executive; Retail Store Manager. Adjust these titles, depending on the position you’re seeking, only if your résumé’s content substantiates your ability to do the job.

5. Use keywords: Resumes posted online are read by scanning software, targeting specific keywords, to select or reject candidates. Your résumé must contain keywords specific to the job requirements as well as your profession and industry. The Complete Idiot’s Guide to the Perfect Resume, 5th Edition, has a great chapter on keywords.

6. Flaunt accomplishments: Accomplishments convey how well you did your job, i.e., with sales increases, cost savings, or productivity improvements. Include 4-5 accomplishments under each job. Quantify in tangible metrics, e.g., “Expanded $1 million territory by 25% ($250,000) annually.”

7. Describe employers: Write a business description under each employer. Doing so will convey clear information about companies which may be unfamiliar to hiring managers. This descriptor, which can be 1-2 sentences, should include the product or service offered, clients served, sales volume, and number of employees.

8. Customize: Avoid using an all-purpose resume. Customize your résumé for each position you apply for. Use the job description in the ad for clues about how your experience matches the position requirements then write the content accordingly. Include your most relevant experience and minimize other career history.

9. Deflect age discrimination: List the most recent 10-15 years of your experience (with dates) which is what interests hiring managers the most. Summarize or abbreviate prior experience, without listing the dates. If you received your college degree over 15 years ago, you can omit dates of graduation.

10. People – not resumes – get jobs: Career CrossXroads’s 9th Annual Sources of Hire Survey revealed that networking is the most effective strategy for landing employment: 51% of US job openings in 2009 were filled by internal transfers and promotions; 26.7% of external hires were filled by referrals. So, don’t just post your résumé and wait. Tap into your network to find an inside contact who can hand deliver your resume to hiring managers in companies where you want to work.   

© 2010 Joellyn Wittenstein Schwerdlin, The Career Success Coach. All Rights Reserved. www.career-success-coach.com